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The Honolulu Advertiser
Updated at 5:31 p.m., Saturday, December 27, 2008

It's possible to file claim with HECO over power failure

Advertiser Staff

Filing a claim

Power customers who lost food or electronics in the islandwide outage can

file a claim with HECO, but there's no guarantee they'll ever see a check.

Some 1,440 residents who filed claims after powerful earthquakes rocked the

state two years ago, cutting power to O'ahu for much of the day, are still

waiting for word on whether they'll get any money.

Claims must be filed within 30 days of the outage.

For information on filing a claim, go to www.heco.com and click on

residential services or call the claims department at 543-4624.

FOOD SAFETY TIPS

HECO has issued these food safety tips:

€ Frozen items can often be salvaged as long as their packaging still has

ice crystals remaining. These foods should be consumed as soon as possible.

€ Foods that have thawed but are still cold can be cooked.

€ Any food that is off color or has an odd odor should be thrown away.

€ Butter, margarine and hard cheeses are safe unless mold or rancid odors

develop.

€ Dispose of any fresh fruits and vegetables that are mushy or slimy.

€ Meats and poultry should be discarded if they at room temperature for more

than two hours.

€ Milk and cream often sour after about eight hours with no refrigeration.